Merchandise must be returned within 14 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
Any merchandise marked down (on sale) cannot be returned.
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
Please follow the instructions on the return form included in your package. You must return your items to the address below within 14 days from the day you received your package. Please write your order # on the outside of the package. You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges for international orders.
Refunds will be processed within approximately 7 business days after we receive your return.
Original shipping charges are non-refundable.
Store Credit can only be used online at our website, www.lucyparis.com.
Store Credit cannot be transferred to another person or account.
Please treat Store Credit like cash.
Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected “Store Credit” as the refund method.
Store Credit may be used to purchase gift cards to our store.
Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
Store credit never expires.
Store credit is provided in U.S. Dollars.
Your use of the Store Credit constitutes your agreement to our Terms.
For more information about Store Credit, please contact Customer Care.
999 S. Meridian Ave
Alhambra, CA 91803