If you need to return or exchange an item please email us at firstname.lastname@example.org. A representative will supply a return label and guide you through the return process.
Merchandise must be returned within 14 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached and returned to its original packaging.
Any merchandise marked down (on sale) cannot be returned.
Returns can only be refunded to the original payment method (i.e. credit card, Paypal). Original shipping charges are non-refundable.
International orders cannot be returned or exchanged.
Refunds will be processed within approximately 1-2 business days after we receive your return.
Original shipping charges are non-refundable.
Store Credit can only be used online at our website, www.lucyparis.com.
Store Credit cannot be transferred to another person or account.
Please treat Store Credit like cash.
Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected “Store Credit” as the refund method.
Store Credit may be used to purchase gift cards to our store.
Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
Store credit never expires.
Store credit is provided in U.S. Dollars.
Your use of the Store Credit constitutes your agreement to our Terms.
For more information about Store Credit, please contact Customer Care.
999 S. Meridian Ave
Alhambra, CA 91803